I just g*t my secured capital one platinum credit Card. I activated . I made a couple s...

GetHuman-hollynsn's customer service issue with Capital One from October 2019

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The issue in GetHuman-hollynsn's own words
I just g*t my secured capital one platinum credit Card. I activated . I made a couple small purchased but when I went to pay on my car it was denied. I called And just simply needed to do a verification of my Drivers License with a link I was texted on Real time. I did so with clear images on back And of the front of my ID. I was told everything was fine. I look now And the restriction is still holding up my Card. I called the customer ervice number on the back of my Card but they were closed. I NEED the restriction lifted off of my Card that I PUT MY MONEY ON

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Capital One

Customer service issue
Reported by GetHuman-hollynsn
Oct 3rd, 2019 - 3 years ago
I have an issue with Capital One too
Not resolved
Seen by 20 customers so far
Similar issue to 10470 others
0 customers following this

Timeline

GetHuman-hollynsn started working on this issue
Oct 3rd, 2019 6:48am
GetHuman-hollynsn confirmed the issue is fixed. Hooray!
Oct 3rd, 2019 8:28am
GetHuman-hollynsn indicated the issue is not fixed yet.
Oct 3rd, 2019 8:29am