I tried to deposit **$ from my capital one checking *** balance to my trading account o...

GetHuman-justmcfa's customer service issue with Capital One from August 2019

Help with my Capital One issue
First: share to improve GetHuman-justmcfa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-justmcfa may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-justmcfa's own words
I tried to deposit **$ from my capital one checking *** balance to my trading account on Olymp trade. my transaction failed several times**the trading platform allows for visa or mastercard deposits in the amounts of **$ minimum, as well as withdrawal of earnings back to the card, as long as the card, is signed, the account is verified, and its a visa or mastercard.**This is not a gambling website, this is a licensed and insured trading broker that pays earnings to debit cards, and pays out * million in earnings to investors weekly and monthly, in total.**I emailed customer support on the trading platform, and they said that it was indeed my bank that denied this transaction, and I want to know why?**I am well within my legal rights and parameters to deposit to this trading platform.**Please allow me to deposit the **$, so I may commence with my earning.**Aside from this, I also want to know about potential personal loans in case of emergency, will capital one loan me money?**and also, why am I not able to wire money from other accounts through the mobile application?

GetHuman-justmcfa did not yet indicate what Capital One should do to make this right.

How GetHuman-justmcfa fixed the problem

We are waiting for GetHuman-justmcfa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-justmcfa
Aug 20th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 9477 others
0 customers following this

Timeline

GetHuman-justmcfa started working on this issue
Aug 20th, 2019 7:40pm
GetHuman-justmcfa indicated the issue is not fixed yet.
Aug 21st, 2019 2:47am
GetHuman-justmcfa indicated the issue is not fixed yet.
Aug 21st, 2019 3:30am
GetHuman-justmcfa indicated the issue is not fixed yet.
Aug 21st, 2019 4:13am
GetHuman-justmcfa indicated the issue is not fixed yet.
Aug 22nd, 2019 1:15pm