I have spoken to an agent on the phone about this problem, but did not get it resolved...

GetHuman3359480's Dispute a Charge issue with Capital One from August 2019

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
Top Tip from another customer
You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3359480's own words
I have spoken to an agent on the phone about this problem, but did not get it resolved. I ordered a product online, had to join pay pal with my card. Received the item, and thought that was the end of it. Soon after I started to receive more of the product (which I did NOT order!!!) and my account was charged another $**.**. Over the next few weeks I received * more packages and my account was charged another $**.**!!! I ended up with *of the items when I only ordered *. We have tried to contact the seller of this item but as close as we could get was a phone* that we left a message on. Never received an answer. So my account was charged a total of $***.** for items that I did not order, and I don't see why we have to pay for something we didn't order and could never find a company to return them too. I would appreciate any help you can give me.

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Capital One

Dispute a Charge issue
Reported by GetHuman3359480
Aug 2nd, 2019 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 9161 others
0 customers following this

Timeline

GetHuman3359480 started working on this issue
Aug 2nd, 2019 11:12pm