I was charged a $** Membership fee, however I was under the impression that there is no...

GetHuman-ryanjree's customer service issue with Capital One from June 2019

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The issue in GetHuman-ryanjree's own words
I was charged a $** Membership fee, however I was under the impression that there is no annual fee for my World Mastercard. As a loyal CapitalOne customer with * different credit cards who always pays off my balance in full, I would like to request a refund for this membership fee. Thanks.
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Capital One

Customer service issue
Reported by GetHuman-ryanjree
Jun 12th, 2019 - a mon ago
I have an issue with Capital One too
Not resolved
Seen by 1 customer so far
Similar issue to 7725 others
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Timeline
GetHuman-ryanjree started working on this issue
Jun 12th 10:13pm