Hi Cap One,*I carried my Capital One Visa credit card with me on my trip to England and...

GetHuman3024718's Dispute a Charge issue with Capital One from June 2019

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Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
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You can also dispute a charge through the app. Once logged in, look up your ride under Your Trips, select the ride that you wish to dispute, then click "I would like a refund" and then select the reason for the refund request.
The issue in GetHuman3024718's own words
Hi Cap One,*I carried my Capital One Visa credit card with me on my trip to England and Italy. We are now in Italy and as recently as today and several other times since leaving the states for Europe on May **, my Cap One card has been rejected in restaurants and retail stores. I would really like to speak with a customer rep at Cap One about this, but I could not get the phone number provided on my credit card to work and actually complete the call to Cap One...can a customer service person call me on my cell today (David Judd ***-***-****). I will be able to verify my identity and get this fixed...I prefer to use my credit card for most all purchases made on this trip and something that I do not understand is getting in the way. *Can I expect a call David Judd

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Capital One

Dispute a Charge issue
Reported by GetHuman3024718
Jun 3rd, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7482 others
0 customers following this

Timeline

GetHuman3024718 started working on this issue
Jun 3rd, 2019 3:05pm