i am faced with the following dilemma i have charges on my account that i didnt in anyw...

GetHuman-imthehan's customer service issue with Capital One from May 2019

Help with my Capital One issue
Before contacting them, items GetHuman-imthehan may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-imthehan's own words
i am faced with the following dilemma i have charges on my account that i didnt in anyway make. I will not be responsible for unauthorized charges on my cards*when my cards were stolen and phony money used by the thieves to make it seem as though nothing was taken i was in the hospital.*I tracked down the people who stole my cards as soon as i got out of the hospital beat them until they told me where they were then after retrieving them i called and reported them stolen only to be told i should be more careful and asked whats it to them*then i made payments on the cards on time but never had any money and couldnt use the cards because i kept going further into debt*i then had another individual steal my cards with a repeat of a previous thing and i havent seen the cards since. I again called with another repeat of an earlier scenario.*Also when i signed up with capital one it was agreed that every * months of on time payments my credit would increase it only increased once in a year violating their own policy.*Finally they complain of me owing them $*,***.** but when i last checked i only owed them $***.**,and then the calls started telling me i owed capitol one $**,***.**. When i pointed out that i wanted my funds back because they owed me over $***,***.** due to them taking money from my account when i had money and returning the checks * times before accepting it (thus costing me upwards of $***.***month,or taking it out late,only to have them say we cant help you because we dont even know if you have a bank account,after taking money from an account they supposedly didnt know i had.*They then sold my info to a collections agency,which is in fact not a collections agency,all the while continuing to mess up my credit score and begging for money i dont have due to an inability to find a job,thus inadvertently costing me jobs and almost getting me killed while on the road.*These are but a few issues and i dont know exactly what i should do

GetHuman-imthehan did not yet indicate what Capital One should do to make this right.

How GetHuman-imthehan fixed the problem

We are waiting for GetHuman-imthehan to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-imthehan
May 18th, 2019 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 7145 others
0 customers following this


GetHuman-imthehan started working on this issue
May 18th, 2019 3:35pm
GetHuman-imthehan indicated the issue is not fixed yet.
May 19th, 2019 3:58pm
GetHuman-imthehan shared this issue with friends on Facebook
May 27th, 2019 6:50pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies