i am faced with the following dilemma i have charges on my account that i didnt in anyw...

GetHuman-imthehan's customer service issue with Capital One from May 2019

Help with my Capital One issue
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The issue in GetHuman-imthehan's own words
i am faced with the following dilemma i have charges on my account that i didnt in anyway make. I will not be responsible for unauthorized charges on my cards*when my cards were stolen and phony money used by the thieves to make it seem as though nothing was taken i was in the hospital.*I tracked down the people who stole my cards as soon as i got out of the hospital beat them until they told me where they were then after retrieving them i called and reported them stolen only to be told i should be more careful and asked whats it to them*then i made payments on the cards on time but never had any money and couldnt use the cards because i kept going further into debt*i then had another individual steal my cards with a repeat of a previous thing and i havent seen the cards since. I again called with another repeat of an earlier scenario.*Also when i signed up with capital one it was agreed that every * months of on time payments my credit would increase it only increased once in a year violating their own policy.*Finally they complain of me owing them $*,***.** but when i last checked i only owed them $***.**,and then the calls started telling me i owed capitol one $**,***.**. When i pointed out that i wanted my funds back because they owed me over $***,***.** due to them taking money from my account when i had money and returning the checks * times before accepting it (thus costing me upwards of $***.***month,or taking it out late,only to have them say we cant help you because we dont even know if you have a bank account,after taking money from an account they supposedly didnt know i had.*They then sold my info to a collections agency,which is in fact not a collections agency,all the while continuing to mess up my credit score and begging for money i dont have due to an inability to find a job,thus inadvertently costing me jobs and almost getting me killed while on the road.*These are but a few issues and i dont know exactly what i should do

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Capital One

Customer service issue
Reported by GetHuman-imthehan
May 18th, 2019 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 7145 others
0 customers following this

Timeline

GetHuman-imthehan started working on this issue
May 18th, 2019 3:35pm
GetHuman-imthehan indicated the issue is not fixed yet.
May 19th, 2019 3:58pm
GetHuman-imthehan shared this issue with friends on Facebook
May 27th, 2019 6:50pm

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