Dear Sir,*I sent a payment in on March **th on my credit card ****, and the payment dat...

GetHuman-plodder's customer service issue with Capital One from March 2019

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Dear Sir,*I sent a payment in on March **th on my credit card ****, and the payment date came up on March **th. Why did this happen?*If that $**.** late charge is not taken off, I will pay off all my accounts with you with my tax refund, and I will never use your services again. It looks like you are just looking for ways to hit your customers with extra charges. Chase will let me make a payment up to **:** A. M without any late charge payments. I have been a customer with you for a long time. I haven't ever had this problem before. It looks like Chase Bank is much fairer than you all.*William Ashbury**** Avon Drive*Taylors, SC *****
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Capital One

Customer service issue
Reported by GetHuman-plodder
Mar 13th, 2019 - 5 mons ago
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GetHuman-plodder started working on this issue
Mar 13th 10:30am