Hey there, I accidentally made a payment on my Cap One Venture card that I am hoping to...

GetHuman2463285's customer service issue with Capital One from March 2019

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The issue in GetHuman2463285's own words
Hey there, I accidentally made a payment on my Cap One Venture card that I am hoping to reverse as I do not have the fund in my bank account. I made one payment of $**** and then mistakenly made another one for $****. I am hoping to reverse the $**** payment as I would ideally pay that later this month. Is this possible? Please let me know what further information would be needed and how long it would take for this payment reversal to be processed. Thanks!
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Capital One

Customer service issue
Reported by GetHuman2463285
Mar 12th, 2019 - 5 mons ago
I have an issue with Capital One too
Not resolved
Seen by 1 customer so far
Similar issue to 5485 others
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Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman2463285 started working on this issue
Mar 12th 6:24pm