how do I contact someone about using my reward miles? Your site is TERRIBLE!! I gues...

GetHuman2229942's customer service issue with Capital One from February 2019

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The issue in GetHuman2229942's own words
how do I contact someone about using my reward miles? Your site is TERRIBLE!! I guess they don't want you to use them!! I want to SEE a REWARD TRAVEL CHART!! showing the * of miles it takes to use for airfare or hotel. Also can you use it for cruises? I spent over * hrs looking on your site and googling how to contact the travel reward redemption center and NOTHING! I'm contacting the BBB if I don't hear from you
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Capital One

Customer service issue
Reported by GetHuman2229942
Feb 18th, 2019 - 8 mons ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 4961 others
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Timeline
GetHuman2229942 started working on this issue
Feb 18th 12:53am