I need to know if my secured credit card security deposit was confirmed. I made the dep...

GetHuman2213752's customer service issue with Capital One from February 2019

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The issue in GetHuman2213752's own words
I need to know if my secured credit card security deposit was confirmed. I made the deposit last week and it said that it could take * through ** days for it to clear. So I waited the duration and then i tried to check up on it and they never took the money out of my account and then it’s like it lost all record of my attempted deposit by saying I had no deposits to date instead of the original $** deposit it previously said. So I went through the whole ordeal again and this time I took a picture of everything it sent me confirming my deposit, but I’m worried it’s gonna put me through it all again so I just need to know it was really confirmed.
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Capital One

Customer service issue
Reported by GetHuman2213752
Feb 15th, 2019 - 8 mons ago
I have an issue with Capital One too
Not resolved
Seen by 4 customers so far
Similar issue to 4920 others
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GetHuman2213752 started working on this issue
Feb 15th 2:34pm