**You did not yet indicate what Capital One should do to make this right.** - I did!! I said I want to receive one-time code option VIA EMAI, NOT PHONE NUMBER!!!!

GetHuman-majora's customer service issue with Capital One from January 2019

7 views
 | 
4194 similar
 | 
0 following
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-majora to get a Capital One rep on the line!
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-majora's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-majora may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman-majora's own words
**You did not yet indicate what Capital One should do to make this right.** - I did!! I said I want to receive one-time code option VIA EMAI, NOT PHONE NUMBER!!!! ... For years I have been receiveng one-time code via my email. This time suddenly ONLY phone number option is availablt - WHY?! - and I do not have this number any more. I want to use my email and I don't understand why I am restricted to the phine number. I keep getting Capitol One emails - I am your customer and very annoyed at what is happening. Abuse team (the only email I found) is OF COURSE silent - and then you will happily chage me for late payment pretending that I never tried to contact you willig to pay - but not being able to sign in. *I want to get one-time code via my email LIKE I ALWAYS did before!!! Not the phone!!**Olga Smirnova ......********You did not yet indicate what Capital One should do to make this right.** - I did!! I said I want to receive one-time code option VIA EMAI, NOT PHONE NUMBER!!!!
**You did not yet indicate what Capital One should do to make this right.** - I did!! I said I want to receive one-time code option VIA EMAI, NOT PHONE NUMBER!!!!
**You did not yet indicate what Capital One should do to make this right.** - I did!! I said I want to receive one-time code option VIA EMAI, NOT PHONE NUMBER!!!!
I have an issue with Capital One too
How GetHuman-majora fixed the problem
We are waiting for GetHuman-majora to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-majora fixes it.
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-majora
Jan 14th, 2019 - 9 mons ago
I have an issue with Capital One too
Not resolved
Seen by 7 customers so far
Similar issue to 4194 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-majora started working on this issue
Jan 14th 10:11am