I am the title clerk at Sims Mitsubishi in Medina, Ohio. I am looking for a lien releas...

GetHuman-mistiegl's customer service issue with Capital One from January 2019

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The issue in GetHuman-mistiegl's own words
I am the title clerk at Sims Mitsubishi in Medina, Ohio. I am looking for a lien release on your customer Jessica Lynn Cook, for her **** Buick Encore suv she had financed with you and used as a trade in with our dealership. The lien is still showing active on the Ohio BMV site. Can you please fax me the lien release attention Mistie to ***-***-****. I really need this done asap and do not have time to sit on hold waiting for someone to help me.**Thank you,*Mistie Glenn*Sims Mitsubishi
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Capital One

Customer service issue
Reported by GetHuman-mistiegl
Jan 5th, 2019 - 3 mons ago
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GetHuman-mistiegl started working on this issue
Jan 5th 4:04pm