I have asked for a title or a release form from you with regard to my **** Chevy Silver...

GetHuman1530304's customer service issue with Capital One from November 2018

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The issue in GetHuman1530304's own words
I have asked for a title or a release form from you with regard to my **** Chevy Silverado and seen to be ignored. I have asked most recently approx * and *** weeks ago and was told it would be * days. The same thing I have been told several times over the last few years. I need the letter today. My name is Darryl Touchstone. My fax is ***-***-****. My ssn is *********. My wife has cancer and I have to have the title for money for her treatment. If you are telling me I can’t get it I will have to have an attorney contact you wich you will have to pay for. Please send the title or release. This is a ridiculous way to treat those you do business with.
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Capital One

Customer service issue
Reported by GetHuman1530304
Nov 9th, 2018 - 3 mons ago
I have an issue with Capital One too
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GetHuman1530304 started working on this issue
Nov 9th, 2018 4:24pm