Question: why did I get the following email? I get one on the **th thanking me for pay...

GetHuman-chrisrc's customer service issue with Capital One from October 2018

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The issue in GetHuman-chrisrc's own words
Question: why did I get the following email? I get one on the **th thanking me for pay... then another today (**th) saying i am past due!* *the email from two days before I got this email:* *From: Capital One* *Date: ******** **:**:*** *To: *****@***.com* *Subject: Your payment has posted* *I mean, you have always done auto withdraws...? In fact everything shows that happened except this email! I even made a pay today to make sure you got it…**Please refund me the late pay fee ASAP!* **Sincerely, *Chris*Christopher H Rutherford * *Classic Auto Parts Restoration Inc.*Offices: **** Lisa Lane*Newburgh, IN ******Fax: ***-***-*****Email:ClassicAutoParts@Solution*U.com*My Direct:ChrisR.ClassicAutoParts@Live.com**The following is the past due email:*-------Original Message-------* *From: Capital One*Date: ******** **:**:***To: *****@***.com*Subject: Your credit card payment is past due* * * *Sign In**Your payment is past due—please make at least your minimum payment today.*About your account ending in ******CHRISTOPHER,**It looks like you may still owe the minimum payment due on your account as of *:** pm ET on October **, ****. Your card transactions may be declined if your account isn’t current.**If you’ve made a payment that meets your minimum amount due, you’re all set. Otherwise, you can make a payment online or pay directly from the Capital One* Mobile app.**Thanks for being a Capital One customer. *Make a Payment
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Capital One

Customer service issue
Reported by GetHuman-chrisrc
Oct 21st, 2018 - a mon ago
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Oct 21st 2:43am