Problem Logging in to Capital One Credit Card Site

GetHuman1378344's customer service issue with Capital One from October 2018

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The issue in GetHuman1378344's own words
Log in to online account ... Recently I've had problems logging on to my Capital One account. I get a message, something like "Oops* we've hit a snag. Try again later." I'm using Google Chrome, have Javascript enabled, and have cookies enabled. I called a technician this morning, and the only way I can access my account is to change browsers. I downloaded Firefox and was able to access my account. But I do not want to change browsers, because Firefox runs so slow on my computer. I note that many search inquiries have the same problem. What gives? Please tell me what to do!
I want to be able to log in to my online account
I have an issue with Capital One too
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Capital One

Capital One Credit Card
Customer service issue
Reported by GetHuman1378344
Oct 19th, 2018 - 25d ago
I have an issue with Capital One too
Not resolved
Seen by 15 customers so far
Similar issue to 2379 others
0 customers following this
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Timeline
GetHuman1378344 started working on this issue
Oct 19th 9:34pm