Capital One is sending me someone's account information and they want stop. Each month...

GetHuman-jbhr's customer service issue with Capital One from October 2018

4 views | 2258 similar | 0 following
Help with my Capital One issue
Next: our robot will wait on hold for GetHuman-jbhr to get a Capital One rep on the line!
Always use the GetHuman Phone to call Capital One. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman-jbhr's own words
Capital One is sending me someone's account information and they want stop. Each month I receive an email about a payment that is due. *After the payment has been paid I receive an email saying it has been paid. *The reason I am writing this is to inform everyone in these emails they include the man's name, account number, payment amount and due date.*I have been calling Capital One every month for over a year to get them to stop sending me someone's account information. *They all tell me they will take care of it and I should not be receiving that information but I'm still receiving it. *So I have started posting this on every review board I can find to let everyone know that Capital one sends people's information out to the wrong people and when informed about it does nothing.

GetHuman-jbhr did not yet indicate what Capital One should do to make this right.

How GetHuman-jbhr fixed the problem

We are waiting for GetHuman-jbhr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jbhr fixes it.
This email address isn't valid

Capital One

Customer service issue
Reported by GetHuman-jbhr
Oct 14th, 2018 - 4 years ago
Seen by 4 customers so far
Similar issue to 2258 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security


GetHuman-jbhr started working on this issue
Oct 14th, 2018 1:11pm
GetHuman-jbhr indicated the issue is not fixed yet.
Oct 15th, 2018 1:50pm

Setup Your New Home Easily

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians