Unable to change billing date for me arcs card. Called and made online payment on...
GetHuman1339407's customer service issue with Capital One from October 2018
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The issue in GetHuman1339407's own words
Unable to change billing date for me arcs card. Called and made online payment on ****. Called last week was told no late fee and payment wasn’t due until *****. Got statement had $** fee and due *****. Spoke to Mary today..reversed late fee was told could not change billing date even tho on **** was told I could after payment. I get paid once a month, *th We’d and is best time for me to pay. Big card, menarcs ends in ****.
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