I am living in the UK, but still a US citizen. I have a new UK mobile number, and UK in...

GetHuman1317802's customer service issue with Capital One from October 2018

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The issue in GetHuman1317802's own words
I am living in the UK, but still a US citizen. I have a new UK mobile number, and UK internet. When I try to access my Capital One US account online to pay the bill, it says I need to verify my account via phone number. I cannot give them my new phone number because they don't accept an international number. I cannot call them via AT&T or collect because none of the numbers are functioning, and "there are no operators. dial your number directly." *Please tell me how to give US Capital One my new phone number so I can log into my account and pay my bill!
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Capital One

Customer service issue
Reported by GetHuman1317802
Oct 11th, 2018 - a mon ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 2194 others
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Timeline
GetHuman1317802 started working on this issue
Oct 11th 9:43am