Hello, As I am not happy with you guys because you close my friend Ikedichi Humphrey's...

GetHuman-muchinja's customer service issue with Capital One from September 2018

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The issue in GetHuman-muchinja's own words
Hello, As I am not happy with you guys because you close my friend Ikedichi Humphrey's account as you thought stole the money from me as no I mailed the check ($**,**) in April that my friend purchase the car for me as already been sold. His account is at Eldridge Branch on **** Eldridge Parkway, Houston, TX *****. Anyway, the check is cleared through fine with no problem at my end as it is okay for my friend to receive it. There is no reason for you closed my friend's account without permission. I asking you open my friend's account back on ASAP and so my friend can deliver the car for me. Please let my friend know that can access to the account. I am tired of this bank played mind games to me and my friend as we are struggle with this bank. If this branch refuse to open my friend's account ASAP so please refund my money back. Also, I did have my bank call this bank for my behalf as I am hard of hearing as I unable hear clear to explain the issue to them and my bank said Capital One refuse to refund the money. And I tried call myself from special phone that I use and so I was told to call my friend by this bank to remorse my money and then they turn around told my friend that they refuse to do it. Please let Ikedichi Humphrey and myself know that is solved. I can give you my account information if you can't release my friend's account. This is warning as you are looking at lawsuit if you can't solved it.

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Capital One

Customer service issue
Reported by GetHuman-muchinja
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 1734 others
0 customers following this

Timeline

GetHuman-muchinja started working on this issue
Sep 14th, 2018 7:02am

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