I have been receiving statement letters in the mail for a card I do not have. The state...
GetHuman1020274's customer service issue with Capital One from August 2018
Help with my Capital One issue
First: share to improve GetHuman1020274's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1020274's next move: have a Capital One rep call.
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
The issue in GetHuman1020274's own words
I have been receiving statement letters in the mail for a card I do not have. The statements say my name and address but I have never had a capital one card, so I don't know how to get them to stop mailing me statements when it's not my card.
GetHuman1020274 did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman1020274 fixed the problem
We are waiting for GetHuman1020274 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.