Re acct * *****************My name is Joseph Andreotti and I accidentally forgot to mak...

GetHuman924800's customer service issue with Capital One from July 2018

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The issue in GetHuman924800's own words
Re acct * *****************My name is Joseph Andreotti and I accidentally forgot to make my payment on **** and made it on **** as soon as I realized it and I was charged a $**.** fee and I’d like to be refunded as a courtesy. I’m not even given a grace period to make th payment. I’ve never once been late with a payment. I feel like capital*One really doesn’t give you a chance if life gets in the way esp vitally since your interest rates are already robbing your customers. *Please refund my account
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Capital One

Customer service issue
Reported by GetHuman924800
Jul 28th, 2018 - 10 mons ago
I have an issue with Capital One too
Not resolved
Seen by 1 customer so far
Similar issue to 1052 others
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Timeline
GetHuman924800 started working on this issue
Jul 28th, 2018 4:26am