Re: acct * **************** *My name is Francesca Andreotti and I was charged two past...

GetHuman924800's customer service issue with Capital One from July 2018

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The issue in GetHuman924800's own words
Re: acct * **************** *My name is Francesca Andreotti and I was charged two past due fees recently due to sheer absent mindedness. They were both literally one day late and I was charged a $**. Fee and a $**. Fee. Can you please refund me these two fees as a courtesy? I was never ever late before and they were both an accident and I’m. It even given an extra day to pay my account as a courtesy. Please refund me
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Capital One

Customer service issue
Reported by GetHuman924800
Jul 28th, 2018 - 10 mons ago
I have an issue with Capital One too
Seen by 3 customers so far
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Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
GetHuman924800 started working on this issue
Jul 28th, 2018 4:21am
GetHuman924800 indicated the issue is not fixed yet.
Jul 29th, 2018 3:39am