I financed a vehicle with you last october. My ex boyfriend was the cosigner. We split...

GetHuman-mvaatech's customer service issue with Capital One from June 2018

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The issue and preferred resolution, in GetHuman-mvaatech's own words:
I financed a vehicle with you last october. My ex boyfriend was the cosigner. We split up but he took the vehicle with him even though i asked him to bring it back he refuses. The plates are only in my name...im the *st signer on the loan..the ***le is in both our names. He refuses to make payments or get insurance on the vehicle. I am paying for all that yet he still refuses to bring me the car. Can you help me to get it back? All payments and insurance is my name only and are tracked directly to my bank account. Please help me. I dont want to default on this loan but it is going to be my only option soon as he will not even tell me where the car is just that its over * hours away.
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Capital One

Customer service issue
Reported by GetHuman-mvaatech
Jun 25th, 2018 - 2 mons ago
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GetHuman-mvaatech started working on this issue
Jun 25th 8:22pm