Can’t get into my account. No matter what I type it won’t accept it. Too confusing fo...

GetHuman-annschim's customer service issue with Capital One from June 2018

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The issue and preferred resolution, in GetHuman-annschim's own words:
Can’t get into my account. No matter what I type it won’t accept it. Too confusing for me. Very frustrating for me. Just about ready to give up.
I trust that Capital One will make this right and come up with a resolution that is fair.
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Capital One

Customer service issue
Reported by GetHuman-annschim
Jun 25th, 2018 - 2 mons ago
I have an issue with Capital One too
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Seen by 6 customers so far
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Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman-annschim started working on this issue
Jun 25th 5:21pm