i just need help i had a house fire last year and am having trouble getting my credit up

GetHuman-kiearram's customer service issue with Capital One from June 2018

Help with my Capital One issue
The issue in GetHuman-kiearram's own words
The problem: i just need help i had a house fire last year and am having trouble getting my credit up
GetHuman-kiearram did not yet indicate what Capital One should do to make this right.
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Capital One

Customer service issue
Reported by GetHuman-kiearram
Jun 25th, 2018 - 4 mons ago
I have an issue with Capital One too
Fixed
Seen by 4 customers so far
Similar issue to 650 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman-kiearram started working on this issue
Jun 25th 4:21pm
GetHuman-kiearram indicated the issue is not fixed yet.
Jun 25th 5:24pm