On a balance of $*** dollars, the increased the payment from $** (which was an automat...
GetHuman-karenwme's customer service issue with Capital One from June 2018
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On a balance of $*** dollars, the increased the payment from $** (which was an automatic recurring payment from my bank account) to $**, which caused my pymt to be $* short. They then charged me a $** late fee! Contrast this with the min payment on my Chase Visa (with a balance of $*,***)... and the min pymnt is only $**. **On such a small balance of $***, it did not occur to me that the $** min payment I had been paying would be short. I've had this card for FIFTEEN YEARS.... they can look at my payment history going back that far. I will NEVER USE THIS CARD AGAIN. I paid off the entire $*** balance, including their $** "late charge".... but they will never see a dime of interest from me again.....
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