I called ahead of time and was told not to worry about this!!

GetHuman757324's customer service issue with Capital One from June 2018

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The issue in GetHuman757324's own words
make a purchase ... After calling to let you know I would be making purchases in Puerto Vallarta, MX (and being told I was silly to worry that you might mess things up), I have received a notice from Walmart that my purchase ********* was not approved by my bank. *I received NO email from you asking whether the purchase was OK. Someone just made a decision without even checking.*I am pretty sure this was for a headboard that will now not be delivered according to all the arrangements I made.*I am invited to go pay in the store (it was ordered online) but I am on my way back to the US tomorrow morning and will not have time to travel to Walmart before I leave.*I would therefore like for you to reinstate this purchase, and inform me when it might arrive so that I can send new instructions to the person planning to receive delivery for me.
They didn't even send a notice asking is this really you
I want them to reinstate the purchase they cancelled
I have been a customer for a LOOOONG time. I'm not sure why, at this point
Am traveling and will not have reliable phone service until I get home in * days.
I have an issue with Capital One too
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Capital One

My credit card
Customer service issue
Reported by GetHuman757324
Jun 6th, 2018 - a yr ago
I have an issue with Capital One too
Not resolved
Seen by 5 customers so far
Similar issue to 591 others
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Timeline
GetHuman757324 started working on this issue
Jun 6th, 2018 7:31pm