I am in a difficult financial time and debating filing bankruptcy. I am not behind on a...

GetHuman-jlheffwl's customer service issue with Capital One from June 2018

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The issue in GetHuman-jlheffwl's own words
I am in a difficult financial time and debating filing bankruptcy. I am not behind on any payments at this time. I am wondering if there is a way to close my account, settle the debt, and set up payments to pay off what is left to owe. When I pay the payment **% of it goes toward interest. It would help if I could get the interest rate down and settle the debt. I would greatly appreciate any help you could be as I do not want to get behind or file bankruptcy.*Thank you
I would like to settle my current debt, lower interest rate, and close account so it can be paid.
I have been a customer for many years and been good about payments. Just got into a bad situation.
I am trying to prevent filing bankruptcy.
I have an issue with Capital One too
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Capital One

Customer service issue
Reported by GetHuman-jlheffwl
Jun 6th, 2018 - a yr ago
I have an issue with Capital One too
Not resolved
Seen by 8 customers so far
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Timeline
GetHuman-jlheffwl started working on this issue
Jun 6th, 2018 6:16pm