I’ve been a customer for years i make a payment the next day i have an available credit...

GetHuman-cmontefu's customer service issue with Capital One from June 2018

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I’ve been a customer for years i make a payment the next day i have an available credit. This is the first time I’ve made a payment and i have no aviable credit. Why is my avaible credit being held? The money has been taken out of my bank account. I made a big payment on purpose knowing from past experience if i needed it, I’d have the credit card and now i don’t. Up until now i had zero complaints about captial one.
I trust that Capital One will make this right and come up with a resolution that is fair.
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Capital One

Customer service issue
Reported by GetHuman-cmontefu
Jun 2nd, 2018 - 3 mons ago
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Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman-cmontefu started working on this issue
Jun 2nd 10:21am
GetHuman-cmontefu confirmed the issue is fixed. Hooray!
Jun 5th 11:36am