I need Capital One to provide me with two each Release of Lien's for my Boat and Traile...

GetHuman-awmoste's customer service issue with Capital One from May 2018

Help with my Capital One issue
The issue in GetHuman-awmoste's own words
I need Capital One to provide me with two each Release of Lien's for my Boat and Trailer. I have faxed this request to the Title Department but haven't revived a reply. I originally burrowed the money from Hibernia National Bank in March of **** and paid the loan off later that year. I have called several different times and no one can find my old account. I had the titles that Capital One sent me when I paid off the loan but nobody every told me I need to re-register them to have the Lien Holder removed. I lost everything I owned during Hurricane Harvey and now I have no way of getting a new title. CAN SOMEONE PLEASE HELP ME!!!!!!!!!!!!
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Capital One

Customer service issue
Reported by GetHuman-awmoste
May 23rd, 2018 - 8 mons ago
I have an issue with Capital One too
Seen by 3 customers so far
Similar issue to 642 others
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Items needed
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Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
GetHuman-awmoste started working on this issue
May 23rd, 2018 7:27pm
GetHuman-awmoste indicated the issue is not fixed yet.
May 24th, 2018 9:20pm