Good morning, *My name is Nichols Torboli and have been a member with you for quite som...

GetHuman-nicktor's customer service issue with Capital One from May 2018

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The issue in GetHuman-nicktor's own words
Good morning, *My name is Nichols Torboli and have been a member with you for quite some time now. I am active duty military and currently deployed and have no way to phone in for my issue. I revived and email stating I had an over due payment. This was cause for alarm because I haven't used my capitol one card in a few months. I have tried to log onto my account with no success and received another email stating I am being charged a late payment. I would like to review my account and see the charges. I would also like to have the late payment fee waived if at all possible because i am overseas with no access to my card and no recollection of any amount of money on it. Thank you for your time.
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Capital One

Customer service issue
Reported by GetHuman-nicktor
May 17th, 2018 - 10 mons ago
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Seen by 3 customers so far
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GetHuman-nicktor started working on this issue
May 17th, 2018 6:48pm