I am attempting to work with my online account, but it is asking to send a text code. I...
GetHuman-mblubaug's customer service issue with Capital One from May 2018
Help with my Capital One issue
The issue in GetHuman-mblubaug's own words
I am attempting to work with my online account, but it is asking to send a text code. I don't have my phone with me, and even if I do not have text capability. The only other option presented is to call, which duh! I don't have my phone. This needs to be addressed such as sending the code to an email, which is more secure than a text anyway since texts are extremely insecure and easily intercepted.
GetHuman-mblubaug did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman-mblubaug fixed the problem
We are waiting for GetHuman-mblubaug to fix the problem and share the solution with the rest of us customers.
Please help with my Capital One issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.