im deaf n need help

GetHuman660292's Technical Support issue with Capital One from May 2018

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Help with my Capital One issue
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Before contacting them, items GetHuman660292 may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
The issue in GetHuman660292's own words
To text a capital one rep ... This im sending is a message I sent back to u but have gotton no response from u ....*Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible***On Apr *, **** **:** PM, wrote:*Q**Show quoted text**Q***On Mar **, **** **:** PM, "GetHuman" ******@***.com* wrote:* *Just checking to see if you were able to fix that Capital One Credit Card issue from yesterday.**Yes, it is fixed**No, I still need help**We really want to make sure you got this Update Account Information issue taken care of with Capital One Credit Card and want to help if we can.***-The GetHuman Team*****P.S. Check out what our friends at Swish are building:******GetHuman, Inc****Click here to manage your email preferences.*On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:**** Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible****** On Apr *, **** **:** PM, wrote:****** Q********* On Mar **, **** **:** PM, "GetHuman" ******@***.com* wrote:******** Just checking to see if you were able to fix that Capital One Credit Card issue from yesterday.******** Yes, it is fixed******** No, I still need help******** We really want to make sure you got this Update Account Information issue taken care of with Capital One Credit Card and want to help if we can.********* -The GetHuman Team******************** P.S. Check out what our friends at Swish are building:************ ********* GetHuman, Inc************ ********* Click here to manage your email preferences.*********About card issue***On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:*Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible***On Apr *, **** **:** PM, wrote:*Q**Show quoted text***Get human help*---------- Forwarded message ----------*From: "Esther Lingle" ******@***.com**Date: Apr **, **** *:** AM*Subject: Re: Is your Capital One Credit Card issue from yesterday fixed?*To: ******@***.com**Cc:*** Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible****** On Apr *, **** **:** PM, wrote:****** Q********* On Mar **, **** **:** PM, "GetHuman" ******@***.com* wrote:******** Just checking to see if you were able to fix that Capital One Credit Card issue from yesterday.******** Yes, it is fixed******** No, I still need help******** We really want to make sure you got this Update Account Information issue taken care of with Capital One Credit Card and want to help if we can.********* -The GetHuman Team******************** P.S. Check out what our friends at Swish are building:************ ********* GetHuman, Inc************ ********* Click here to manage your email preferences.**********Help??***On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:*Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible***On Apr *, **** **:** PM, wrote:*Q**Show quoted text***On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:**** Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible****** On Apr *, **** **:** PM, wrote:****** Q********* On Mar **, **** **:** PM, "GetHuman" ******@***.com* wrote:******** Just checking to see if you were able to fix that Capital One Credit Card issue from yesterday.******** Yes, it is fixed******** No, I still need help******** We really want to make sure you got this Update Account Information issue taken care of with Capital One Credit Card and want to help if we can.********* -The GetHuman Team******************** P.S. Check out what our friends at Swish are building:************ ********* GetHuman, Inc************ ********* Click here to manage your email preferences.***********On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:*Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible***On Apr *, **** **:** PM, wrote:*Q**Show quoted text****---------- Forwarded message ----------*From: "Esther Lingle" ******@***.com**Date: Apr **, **** *:** AM*Subject: Re: Is your Capital One Credit Card issue from yesterday fixed?*To: ******@***.com**Cc:*** Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible****** On Apr *, **** **:** PM, wrote:****** Q********* On Mar **, **** **:** PM, "GetHuman" ******@***.com* wrote:******** Just checking to see if you were able to fix that Capital One Credit Card issue from yesterday.******** Yes, it is fixed******** No, I still need help******** We really want to make sure you got this Update Account Information issue taken care of with Capital One Credit Card and want to help if we can.********* -The GetHuman Team******************** P.S. Check out what our friends at Swish are building:************ ********* GetHuman, Inc************ ********* Click here to manage your email preferences.**********Get human***On Apr **, **** *:** AM, "Esther Lingle" ******@***.com* wrote:*Thank u so much for getting back with me I dont really know if it is credit karma says my account is closed but I believe I was finally able to get thru n make * payments to u what happened was I changed banks n before I was able to get thru online to u a withdrawal was made from the old bank n my account with u was restricted but I believe a payment was made on the **th from the new bank to u twice but what im needing to know is if my card is still good since it was restriced n does say closed on credit karma also I need to know about a problem someone who I thought was honest owed me money around the middle part of last year so I let them deposit on this card instead I believe I got scammed n owe more on this card n over my credit card limit because of this it was not used at that particular time by me n was not me I texted them n they in turn told me they got me to a higher limit n did still owe me because of it but Im pretty sure my credit card was used by them n It was not me n I believe my usage went drastically up at that particular time I did owe some on it before they did this but I believe I was taken advantage of since im deaf n knowing i couldnt call u can u fix this issue or find out what can be done im so sorry I havent reported it sooner but im deaf n couldnt call n havent been able to find someone to call for me but am very concerned I didnt want to lose my credit on this card n also pay extra that is most certainly not mine also when u get back with me it might take me a bit to get back with u cause im almost out of data to send another email very soon if all of this could be solved sooner im sure more n easily could be by texting my phone no is ***-***-**** thanks so much for all of your help n concern if at all possible.
This is very frustrating
By texting me n solving this
Long enough
All I can im deaf
I have an issue with Capital One too
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Capital One

Technical Support issue
Reported by GetHuman660292
May 6th, 2018 - a yr ago
I have an issue with Capital One too
Not resolved
Seen by 6 customers so far
Similar issue to 6506 others
0 customers following this
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Timeline
GetHuman660292 started working on this issue
May 6th, 2018 3:44am
GetHuman660292 shared this issue with followers on Twitter
May 6th, 2018 4:19am