Hello,**I couldn’t find where to email a supervisor but I recently paid off my credit c...

GetHuman-liz_bece's Bill payment issue with Capital One from April 2018

10742 similar
0 following
Help with my Capital One issue
First: share to improve GetHuman-liz_bece's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-liz_bece to get a Capital One rep on the line!
Always use the GetHuman Phone tocall Capital One. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-liz_bece may need:
Card Number, Name of Account Holder, Phone Number, Email on Account, Billing Address, and Social Security
Top Tip from another customer
If you don't want to wait on hold, you can pay your bill online as long as you know your email address and password. You can use this link to do so https://www.capitalone.com/billpay/
The issue in GetHuman-liz_bece's own words
Hello,**I couldn’t find where to email a supervisor but I recently paid off my credit card in an amount of more than $*,***. I was disappointed to see that I was charged a finance charge. When I called I was told nothing could be done but I think something can and should be done considering I just paid a huge lump sum on my account and continue to use my card. **Please let me know what can be done. **Thank you for your help. **Card ending in ******Liz Becerra *Phone: (***) ***-*****Email: *****@***.com
GetHuman-liz_bece did not yet indicate what Capital One should do to make this right.
I have an issue with Capital One too
How GetHuman-liz_bece fixed the problem
We are waiting for GetHuman-liz_bece to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Capital One's attention and get better help faster. Tap below to get started.
Having Capital One issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-liz_bece fixes it.
This email address isn't valid

Capital One

Bill payment issue
Reported by GetHuman-liz_bece
Apr 27th, 2018 - a yr ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 10742 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-liz_bece started working on this issue
Apr 27th, 2018 2:06am