Hello,**I couldn’t find where to email a supervisor but I recently paid off my credit c...

GetHuman-liz_bece's Bill payment issue with Capital One from April 2018

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The issue in GetHuman-liz_bece's own words
Hello,**I couldn’t find where to email a supervisor but I recently paid off my credit card in an amount of more than $*,***. I was disappointed to see that I was charged a finance charge. When I called I was told nothing could be done but I think something can and should be done considering I just paid a huge lump sum on my account and continue to use my card. **Please let me know what can be done. **Thank you for your help. **Card ending in ******Liz Becerra *Phone: (***) ***-*****Email: *****@***.com
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Capital One

Bill payment issue
Reported by GetHuman-liz_bece
Apr 27th, 2018 - a yr ago
I have an issue with Capital One too
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Seen by 2 customers so far
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GetHuman-liz_bece started working on this issue
Apr 27th, 2018 2:06am