I want to pay off my card but, it seems you make it a gauntlet to get to that point.

GetHuman631303's customer service issue with Capital One from April 2018

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The issue and preferred resolution, in GetHuman631303's own words:
The problem I ran into: I want to pay off my card but, it seems you make it a gauntlet to get to that point.
I trust that Capital One will make this right and come up with a resolution that is fair.
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Capital One

Customer service issue
Reported by GetHuman631303
Apr 26th, 2018 - 3 mons ago
I have an issue with Capital One too
Not resolved
Seen by 2 customers so far
Similar issue to 938 others
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Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman631303 started working on this issue
Apr 26th 4:01pm