Trying to get money out of my account there was none. - I have no money for diapers I h...

GetHuman508209's customer service issue with Capital One from March 2018

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The issue in GetHuman508209's own words
Trying to get money out of my account there was none.
I have no money for diapers I have had three Strokes and was in a nursing home someone has opened a deposit account and I have the routing number from Social Security where these checks went I cannot get through to your customer service Representatives I have been to Social Security * times this week and called your bank * times this week
I have the routing number please call me at ***-***-**** Social Security needs on your letterhead a letter stating what has happened to my money I have the routing number please call me as soon as possible
I have an issue with Capital One too
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Capital One

Atm
Customer service issue
Reported by GetHuman508209
Mar 29th, 2018 - 8 mons ago
I have an issue with Capital One too
Not resolved
Seen by 5 customers so far
Similar issue to 2950 others
0 customers following this
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Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security
Timeline
GetHuman508209 started working on this issue
Mar 29th 9:06pm
GetHuman508209 reviewed the items needed
Mar 29th 9:07pm