I am very unhappy with capital one.I missed afew payments because I forgot to change my...

GetHuman-taverasm's customer service issue with Capital One Credit Card from May 2019

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The issue in GetHuman-taverasm's own words
I am very unhappy with capital one.I missed afew payments because I forgot to change my bank info in app thought it was being paid until I received letter in mail.They restricted my card and said I had to make * on time payments for * consecutive cycles.my restrictions where going to be taken off next month but for some reason my payment didnt go through this month through my checking.payments due *th of each month I realized today the *th it was returned so I paid with my debit card same account now they say restrictions with never come off.....I'm pissed for * friggen days
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Capital One Credit Card

Customer service issue
Reported by GetHuman-taverasm
May 9th, 2019 - 2 mons ago
I have an issue with Capital One Credit Card too
Not resolved
Seen by 2 customers so far
Similar issue to 892 others
0 customers following this
Timeline
GetHuman-taverasm started working on this issue
May 9th 9:04pm