Upon realizing that my account was closed ending in **** . I realized that the bank had...

GetHuman-bjsanche's customer service issue with Capital One Credit Card from October 2018

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The issue in GetHuman-bjsanche's own words
Upon realizing that my account was closed ending in **** . I realized that the bank had made an error .. yes , I take full responsibility for the late payment , but the bounced back is not my fault as my credit union had the funds available and did not pay capital one . Also my other account which is in good standing , was closed . I called my credit union , to get a letter of fault from them , they do not do those . The customer service agent told me for liability reasons . I do not know what I can do to reopen these accounts , as I have been a loyal customer to capital one for sometime now . Please help me
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Capital One Credit Card

Customer service issue
Reported by GetHuman-bjsanche
Oct 15th, 2018 - 2 mons ago
I have an issue with Capital One Credit Card too
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Seen by 3 customers so far
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GetHuman-bjsanche started working on this issue
Oct 15th 6:57pm