Reopen account

GetHuman-avdurett's customer service issue with Capital One Credit Card from July 2018

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Help with my Capital One Credit Card issue
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The issue in GetHuman-avdurett's own words
Have account reopened ... Good Morning,*I am writing today concerning my husbands account which I am also on , ****************, we were notified on Thursday that the account was closed, after speaking to a customer service rep and then being transferred to the fraud dept. we were told that nothing could be done. My husband was very happy that he was approved for this card, since like many we were trying to rebuild our credit after many years of negative things happening in our lives. I made a payment on July * which was an extra payment to try to bring our balance down and increase his credit score, this was my first time making a payment and the account that I used has a checking and savings and in my error I used the wrong account, hence the reason for the return payment, we were not aware until a couple of days later when checking our account, so I immediately made another payment from the correct account, which I believe has gone through we are trying to improve our credit since were are both near retirement age and would like to try and enjoy life a little. We would really appreciate if you could consider opening our account back up, if possible we can set it up so auto payments are done. Please reconsider our account. I thank you for your time.*A Durette
Made a large payment to show I am serious on keeping account open and activemlm
Account reopened
Older adult trying to repair their credit,
No
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Capital One Credit Card

Credit card
Customer service issue
Reported by GetHuman-avdurett
Jul 14th, 2018 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 155 others
0 customers following this
Items needed
Social Security Number
Account Number
Date of Birth
Home Address
Name of Account Holder
Phone Number
Email on Account

Timeline

GetHuman-avdurett started working on this issue
Jul 14th, 2018 10:30am
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 15th, 2018 1:22pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 15th, 2018 11:01pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 16th, 2018 6:34pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 11:58am
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 12:28pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 12:33pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 12:36pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 2:10pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 2:16pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 3:02pm
GetHuman-avdurett shared this issue with others over email
Jul 17th, 2018 3:03pm
GetHuman-avdurett shared this issue with your circles on Google+
Jul 17th, 2018 3:04pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 11:06pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 17th, 2018 11:07pm
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 18th, 2018 1:35am
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 18th, 2018 1:36am
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 18th, 2018 1:37am
GetHuman-avdurett indicated the issue is not fixed yet.
Jul 19th, 2018 10:51am