I was charged a fee - Pay my bill - I had a lot of trouble getting my card linked up to...

GetHuman618924's customer service issue with Capital One Credit Card from April 2018

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Help with my Capital One Credit Card issue
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Social Security Number, Account Number, Date of Birth, Home Address, Name of Account Holder, Phone Number, and Email on Account
GetHuman618924's next move: have a Capital One Credit Card rep call.
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The issue and preferred resolution, in GetHuman618924's own words:
Pay my bill ... I was charged a fee
I had a lot of trouble getting my card linked up to website, have called multiple times and every month they just take payment over the phone. I noticed i have been charged multiple fees despite being told they were waived.
I paid a $*** payment and successfully attached my bank account. Please remove all late fees.
Help with my Capital One Credit Card issue
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Capital One Credit Card

Credit one credit card
Customer service issue
Reported by GetHuman618924
Apr 22nd, 2018 - 3 mons ago
I have an issue with Capital One Credit Card too
Not resolved
Seen by 2 customers so far
Similar issue to 168 others
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Timeline
GetHuman618924 started working on this issue
Apr 22nd 12:03pm