i sent in my payoff amount on loan number************* in the amount of $**,***.** prio...

GetHuman-atgonci's customer service issue with Capital One Auto Finance from April 2020

Help with my Capital One Auto Finance issue
The issue in GetHuman-atgonci's own words
i sent in my payoff amount on loan number************* in the amount of $**,***.** priority mail to PO box ******tracking number ********************** and it was delivered to your postal box on April **th **** and i called several times could not get a live person why its not posted to my account something is wrong with your system cant get a live person or get a message of why my payment never posted please contact me at *****@***.com or phone ********** to address this problem. Andrew t. Gonci

GetHuman-atgonci did not yet indicate what Capital One Auto Finance should do to make this right.

How GetHuman-atgonci fixed the problem
Yes finally got a live person
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Capital One Auto Finance

Customer service issue
Reported by GetHuman-atgonci
Apr 21st, 2020 - 6 months ago
Fixed
Seen by 6 customers so far
Similar issue to 598 others
0 customers following this
Items needed
Account Number
Social Security
Name of Account Holder
Email
Home Address
Loan Type

Timeline

GetHuman-atgonci started working on this issue
Apr 21st 1:50pm
GetHuman-atgonci confirmed the issue is fixed. Hooray!
Apr 21st 6:15pm
GetHuman-atgonci confirmed the issue is fixed. Hooray!
Apr 21st 6:16pm

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