I need a notarized lien release for a Chevrolet Malibu with the VIN:**g*zt*****f...

GetHuman2619330's customer service issue with Capital One Auto Finance from March 2019

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The issue in GetHuman2619330's own words
I need a notarized lien release for a Chevrolet Malibu with the VIN:**g*zt*****f****** in the state of Nebraska. The vehicle was in my now deceased mothers name Marty Massey. We need to pay the yearly taxes on it and put the car in my dads name but we’re told by the DMV to contact you for the lien release. It is impossible to reach a human voice on the phone and we need this ASAP. I have a copy of my mothers death certificate if that is required. I just need to know where to email it.
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Capital One Auto Finance

Customer service issue
Reported by GetHuman2619330
Mar 28th, 2019 - 24d ago
I have an issue with Capital One Auto Finance too
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Seen by 4 customers so far
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GetHuman2619330 started working on this issue
Mar 28th 9:15pm