loan payment extension

GetHuman943271's customer service issue with Capital One Auto Finance from August 2018

Help with my Capital One Auto Finance issue
The issue in GetHuman943271's own words
Contact a representative to get help with this issue. ... I have been out of work due to health reasons. I would like to see what if any options I have for help with my payments. I was not offered any insurance to cover me in times like this when I purchased my automobile. I’m tired of it saying on my post that this issue has been fixed when it has not been fixed!
I need a live person!
I would like to have some time to get back to work and start earning income to make my payments again.
I have made my payments in a timely manner for two years now.
I've tried calling all the customer service numbers and there is no option for me to speak to anyone
I have an issue with Capital One Auto Finance too
How GetHuman943271 fixed the problem
We are waiting for GetHuman943271 to fix the problem and share the solution with the rest of us customers.
Please help with my Capital One Auto Finance issue
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Capital One Auto Finance

Auto finance
Customer service issue
Reported by GetHuman943271
Aug 2nd, 2018 - 9 mons ago
I have an issue with Capital One Auto Finance too
Fixed
Seen by 11 customers so far
Similar issue to 151 others
0 customers following this
Items needed
Account Number
Social Security
Name of Account Holder
Email
Home Address
Loan Type
Timeline
GetHuman943271 started working on this issue
Aug 2nd, 2018 5:01pm
GetHuman943271 indicated the issue is not fixed yet.
Aug 2nd, 2018 5:03pm
GetHuman943271 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:31pm
GetHuman943271 indicated the issue is not fixed yet.
Aug 2nd, 2018 11:32pm
GetHuman943271 indicated the issue is not fixed yet.
Aug 3rd, 2018 6:12pm