Can I have my payment that is due deferred to the end of my loan? My car is broke down...

GetHuman-chty's customer service issue with Capital One Auto Finance from June 2018

Help with my Capital One Auto Finance issue
The issue in GetHuman-chty's own words
Can I have my payment that is due deferred to the end of my loan? My car is broke down and I can not pay to get it fixed and make the payment. I need my car so that I do not lose my job and continue to make my payments.
GetHuman-chty did not yet indicate what Capital One Auto Finance should do to make this right.
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Capital One Auto Finance

Customer service issue
Reported by GetHuman-chty
Jun 7th, 2018 - 4 mons ago
I have an issue with Capital One Auto Finance too
Fixed
Seen by 6 customers so far
Similar issue to 521 others
0 customers following this
Items needed
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Name of Account Holder
Email
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Loan Type
Timeline
GetHuman-chty started working on this issue
Jun 7th 10:08pm
GetHuman-chty indicated the issue is not fixed yet.
Jun 8th 11:26pm
GetHuman-chty indicated the issue is not fixed yet.
Jun 10th 1:42am