I have ordered ** canvas prints from you in various sizes.this is my first **x** canvas...

GetHuman743216's customer service issue with Canvaspeople.com from June 2018

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The issue in GetHuman743216's own words
I was trying to get a picture on the canvas, the picture isn’t even covering half of the canvas. ... I have ordered ** canvas prints from you in various sizes.this is my first **x** canvas purchase order* *********. The picture on the canvas stops in the middle of the canvas. The bottom of the canvas is empty. I would like to return it, and reorder for a corrected canvas. Please direct me on how this can be done.
They could see themselves before even mailing it that the picture was not done correctly, and they sent it out.
I would like to return this one that I cannot hang up, and be able to order another one that can be used and done right.
I have been a good customer, ordering over ** canvases from them. This is my largest one and the worst of all.
I have not been able to get a response from anyone at canvas . Com.
I have an issue with Canvaspeople.com too
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Canvaspeople.com

The **x** canvas by canvas.com online
Customer service issue
Reported by GetHuman743216
Jun 2nd, 2018 - a yr ago
I have an issue with Canvaspeople.com too
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Seen by 7 customers so far
Similar issue to 483 others
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Timeline
GetHuman743216 started working on this issue
Jun 2nd, 2018 7:18pm
GetHuman743216 indicated the issue is not fixed yet.
Jun 3rd, 2018 1:42am
GetHuman743216 indicated the issue is not fixed yet.
Jun 3rd, 2018 10:33am
GetHuman743216 indicated the issue is not fixed yet.
Jun 3rd, 2018 10:43am
GetHuman743216 shared this issue with friends on Facebook
Jun 3rd, 2018 10:43am
GetHuman743216 shared this issue with others over email
Jun 3rd, 2018 10:43am
GetHuman743216 indicated the issue is not fixed yet.
Jun 3rd, 2018 6:48pm