I was charged yearly without authorizing. As soon as the free trial period ended, didnt...

GetHuman-ainiain's customer service issue with Canva.com from December 2019

Help with my Canva.com issue
First: share to improve GetHuman-ainiain's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ainiain may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-ainiain's own words
I was charged yearly without authorizing. As soon as the free trial period ended, didnt receive any warning whatsoever about it. And Tried to cancel before trial period and couldn’t. Want a refund for services that i dont even use and was wrongfully charged.

GetHuman-ainiain did not yet indicate what Canva.com should do to make this right.

How GetHuman-ainiain fixed the problem

We are waiting for GetHuman-ainiain to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Canva.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Canva.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Canva.com

Customer service issue
Reported by GetHuman-ainiain
Dec 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 156 others
0 customers following this

Timeline

GetHuman-ainiain started working on this issue
Dec 25th, 2019 8:20am