I do not know why my card was charged for a subscription... this is not acceptable and...

GetHuman1579955's customer service issue with Canva.com from November 2018

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The issue in GetHuman1579955's own words
I do not know why my card was charged for a subscription... this is not acceptable and your company refunded me my money Last month and the account should not have continued to be billed. This is causing my account to overdraw!
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Canva.com

Customer service issue
Reported by GetHuman1579955
Nov 17th, 2018 - 24d ago
I have an issue with Canva.com too
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Seen by 2 customers so far
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Timeline
GetHuman1579955 started working on this issue
Nov 17th 10:36pm