Our Cannon Pixma MG **** printer stopped working yesterday. It gave an error code of B...

GetHuman-danskair's customer service issue with Canon.com from November 2018

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Our Cannon Pixma MG **** printer stopped working yesterday. It gave an error code of B***. I was able to speak with a lady, who I believe is with Cannon Technical Support. I gave her access to our computer, and she showed me something related to the software, which she noted had stopped working. I did not have enough time to stay on the phone with her for the ** plus, minutes to repair. I would like to contact that technical support number again, but the website gives only the ***-***-**** phone number. I attempted to obtain customer support through this number, but a recording indicates phone support is no longer available for the above product. Is another Cannon support phone number I can call for phone support? Please advise, Dan
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Customer service issue
Reported by GetHuman-danskair
Nov 29th, 2018 - 6 mons ago
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GetHuman-danskair started working on this issue
Nov 29th, 2018 7:43pm