i bought a new printer and when I try to download the set up it says "this PC cant run...

GetHuman-emmalenn's customer service issue with Canon.com from August 2018

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The problem: i bought a new printer and when I try to download the set up it says "this PC cant run this app"
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Canon.com

Customer service issue
Reported by GetHuman-emmalenn
Aug 21st, 2018 - 3 mons ago
I have an issue with Canon.com too
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Seen by 4 customers so far
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Timeline
GetHuman-emmalenn started working on this issue
Aug 21st 8:17pm
GetHuman-emmalenn confirmed the issue is fixed. Hooray!
Aug 22nd 9:26pm