about three weeks ago my canon pixma printer tr**** was broken and would not print. Si...

GetHuman-lconehea's Returns issue with Canon USA from May 2020

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The issue in GetHuman-lconehea's own words
about three weeks ago my canon pixma printer tr**** was broken and would not print. Since it was under warantee canon replaced it and sent a new one requesting the old one sent back. Once I received the new replacement there was not a return label as I was told there would be to return the broken printer back to canon. The last call I had was on thursday and was told I would have the label to return via fed ex and no I still don't have it. It has been about three weeks since I requested the return address label and that seems excessive amount to time. So here is an idea how about sending me a labe l in email I will put it on the box and I will return it to you as your tech requested My email address is *****@***.com I would like to get rid of this broken printer so if that is a good idea lets get it done. Lynette Cohn***** Wesselman Rd Cleves Oh *****

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Canon USA

Returns issue
Reported by GetHuman-lconehea
May 18th, 2020 - 3 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 368 others
0 customers following this

Timeline

GetHuman-lconehea started working on this issue
May 18th, 2020 8:46pm

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